WHO ARE YOU?
- Hi there and welcome to my shop! My name is Emily and I am the sole creator of everything you see on my website!! I picked up wire wrapping during my last semester of college, and am now dipping my toes into silversmithing! I currently live in Honolulu, Hawaii and have been working on my craft since July, 2018. Thank you for popping onto my website! I hope this page can answer any questions you have! If it does not, feel free to contact me via email, instagram DM, or twitter DM (@strwbrryww)!
I ORDERED A CUSTOM. HOW LONG WILL IT TAKE?
- Thank you for your order! All customs will be sent out within 30 days of placing the order. Feel free to DM me on twitter or instagram asking about updates or a picture when it’s complete!
DO YOU OFFER TRACKING INFORMATION?
- Yes! Tracking is included in all orders and is sent to your email address when the package gets shipped out.
DOES MY NEW PENDANT COME WITH A CORD?
- Yes! All pendants come with a matching chain.
THE POST OFFICE LOST MY PACKAGE. WHAT NOW?
- I am not responsible for your package once it gets dropped to USPS and is scanned in their system.
I DON'T LIKE IT. CAN I GET A REFUND?
- I do not offer refunds once the item has been shipped.
DO YOU HAVE OTHER SOCIAL MEDIA?
- Yes! twitter/instagram/tiktok are all @strwbrryww